Privacy Policy

Last updated: [05/12/2025]

Mauli.lk (“we”, “our”, “the service”) is a matchmaking platform operated by a team of experts based in Sri Lanka. We are committed to protecting your privacy and ensuring that your personal information is handled responsibly.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and what rights you have regarding your data.

By using Mauli.lk, you agree to the practices described in this policy.

1. Information We Collect

We collect the following types of information to provide matchmaking services:

1.1 Information You Provide

When you create an account or complete your matchmaking profile, you may provide:

Full name
Gender
Email address
Date of birth / age
Location
Religion / ethnicity (optional)
Marital status
Education and profession
Personal description (“About Me”)
Partner preferences
Photos
Other optional personal details

1.2 Automatically Collected Information

When you visit Mauli.lk, we may automatically collect:

IP address
Device and browser information
Pages visited
Cookies and similar tracking technologies

This data is used only to improve site performance and security.

1.3 Communication Data

If you contact us via email, forms, or messaging, we may store the content of those communications.

2. How We Use Your Information

We use your information for:

Creating and maintaining your profile
Verifying your account
Recommending potential matches
Manually reviewing and sharing profile details with other verified users only upon request
Improving site functionality and user experience
Ensuring safety and preventing fraud
Communicating with you about updates, support, or service-related matters

We do NOT sell or rent your personal information.

3. Profile Visibility & User Control

3.1 Semi-Public Profiles (Default)

Your profile is only visible to logged-in users of Mauli.lk.
Non-members cannot view your profile.

3.2 Manual Sharing by the Matchmaker

As part of the matchmaking service:

Your full profile may be shared privately with specific verified users only upon request and only when relevant for a potential match.
This sharing is manual and controlled by the operator.

3.3 What Information Is Never Public

We never publicly disclose:

Your email address
Your phone number
Government ID (if provided)
Exact address
Any private communication

4. Legal Basis for Processing

We process your data under:

Your consent
Our legitimate interest in providing a matchmaking service
Compliance with legal obligations (if applicable)

5. Cookies

We use cookies to:

Maintain session/login status
Improve functionality
Analyze website performance

You can disable cookies in your browser, but some features may stop working.

6. Data Retention

We retain your data:

As long as your account is active
Up to 24 months after your last login (for inactive accounts)
Longer if legally required for security, fraud prevention, or record-keeping

You may request deletion at any time.

7. Your Rights

You may request:

Access to your personal data
Correction of inaccurate information
Deletion of your profile (“Right to be Forgotten”)
A copy of your data (export)
Restriction of processing
Withdrawal of consent

To submit a request, contact us at:
📧 info@mauli.lk

We will respond within 30 days.

8. Data Security

We apply reasonable technical and administrative safeguards, including:

Encrypted connections (HTTPS)
Secure server storage
Limited internal access to profiles
Manual review of suspicious profiles
Email verification for all users

Although we take precautions, no online platform is 100% secure.

9. Data Breach Procedure

In the event of a data breach, we will:

Investigate immediately
Secure the system
Notify affected users within 72 hours
Provide guidance on protective steps

10. Children’s Privacy

Mauli.lk is strictly for users aged 18 and above.
We delete any under-age profiles upon detection.

11. Changes to This Policy

We may update this policy occasionally. The “Last updated” date will be revised accordingly.

12. Contact

For any questions or privacy-related requests:

📩 info@mauli.lk

🌐 www.mauli.lk

Terms of Service (ToS) — Mauli.lk

1. Acceptance of Terms

By creating an account or using Mauli.lk, you agree to these Terms of Service. Do not use the platform if you disagree.

2. Nature of the Service

Mauli.lk is a traditional matchmaking platform where:

Users create accounts and profiles online.
Matchmaking suggestions are made manually by the operator/team.
Users cannot directly message each other through the platform.
Profile details may be manually shared with relevant, verified users.

3. User Eligibility

You must:

Be at least 18 years old
Provide accurate and truthful information
Use the service for lawful purposes only

4. Account Responsibilities

You are responsible for:

Maintaining confidentiality of your login credentials
Ensuring your information is truthful
Updating your profile when necessary

We may suspend or delete accounts that contain false information.

5. Prohibited Activities

You agree NOT to:

Impersonate another person
Upload inappropriate, offensive, or misleading content
Harass or abuse any user
Attempt to collect information about users without consent
Use the platform for commercial or non-marriage-related purposes
Attempt to hack, damage, or disrupt Mauli.lk

6. Verification

We use the following verification mechanisms:

Email verification
Manual profile review
Optional further verification if needed

We may request additional documents (e.g., ID) to maintain platform safety.

7. Matchmaking Process

You understand that:

Matching is manual, done by the operator/team
Matches are not guaranteed
Profiles may be shared privately with other users upon request
You are responsible for your interactions outside the platform

8. No Direct Messaging

Mauli.lk does not offer in-platform messaging.
Communication between matched users happens outside the platform, voluntarily.

We are not responsible for external communication once shared.

9. Profile Sharing Consent

By creating a profile, you consent to your profile being manually shared with relevant, verified users when a potential match is identified.

10. Termination

We may suspend or delete accounts for:

Violating these Terms
Submitting false information
Misusing user data
Engaging in suspicious or harmful behavior

You may request account deletion at any time.

11. Disclaimer of Liability

Mauli.lk is provided “as is” and we:

Do not guarantee successful matches or marriages
Are not liable for user behavior outside the platform
Are not responsible for decisions made based on match suggestions
Do not guarantee uninterrupted or error-free service

12. No Refund Policy

Mauli.lk currently has no cancellation or refund policy, as no paid services are offered.

If paid services are introduced in the future, this section will be updated.

13. Changes to the Terms

We may update the Terms periodically. Continued use of Mauli.lk means you accept the updated Terms.

14. Contact

For support or legal inquiries: